Privacy Policy
How caprate.ca collects, uses, and protects your personal information
Last updated: July 2026 | Effective date: June 2026
caprate.ca (“we,” “us,” or “our”) is operated by Amir Rehmani, MBA – Broker, RE/MAX Real Estate Centre Inc., Brokerage. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information you provide when visiting our website or contacting us. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Southern Ontario privacy legislation.
1. Information We Collect
We collect personal information only when you voluntarily provide it through our contact forms. This may include:
- Name (first and last)
- Email address
- Phone number
- Property address or city
- Property details (type, estimated value, number of units)
- Budget range and investment objectives (for buyer inquiries)
- Any additional information you choose to include in your message
- If you use our mobile app: your requested property viewing date/time, and a push notification token if you allow notifications (used only to notify you about your own inquiry or booking)
We do not automatically collect sensitive financial data, government identification numbers, or payment information through this website or mobile app.
2. How We Use Your Information
Personal information collected through our website is used exclusively to:
- Respond to your inquiry about buying or selling commercial real estate
- Prepare a property evaluation, market analysis, or custom property list
- Send you a confirmation of your submission and follow-up communication
- Fulfill our obligations as a licensed real estate brokerage under RECO and REBBA
We do not use your personal information for automated decision-making or profiling, and we do not sell, rent, or trade your information to any third party.
3. Disclosure of Your Information
We may share your information only in the following limited circumstances:
- Within the brokerage: Your inquiry is handled by Amir Rehmani, MBA – Broker, and authorized staff at RE/MAX Real Estate Centre Inc., Brokerage.
- Service providers: We use third-party email hosting (Hostinger) to process form submissions, Google Firebase to securely store mobile app inquiries and bookings, and Expo’s push notification service to deliver status update notifications within the app. These providers are bound by confidentiality obligations and may not use your information for their own purposes.
- Legal requirements: We may disclose information if required by law, court order, or applicable regulatory authority (including RECO).
4. Consent
By submitting a form on our website, you consent to the collection and use of your personal information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us in writing. Withdrawal of consent may limit our ability to provide real estate services to you.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law and RECO regulations. Inquiry records are typically retained for up to two (2) years from the date of initial contact unless a client relationship is established, in which case records are retained in accordance with real estate brokerage record-keeping requirements.
6. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website uses standard web encryption (SSL/TLS). However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Analytics
Our website may use standard browser cookies to improve functionality and user experience. We do not use tracking cookies to build advertising profiles. If we implement third-party analytics tools (e.g., Google Analytics) in the future, this policy will be updated accordingly. You may disable cookies through your browser settings without affecting your ability to use this website.
8. Links to Third-Party Websites
Our website may contain links to third-party websites, including RE/MAX Canada, CREA (Canadian Real Estate Association), and AmirRehmani.com. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.
9. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or incomplete. To exercise these rights, please contact us using the information below. We will respond within 30 days of receiving your written request.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. Continued use of our website after any changes constitutes acceptance of the updated policy.
11. Mobile App
The information in this section applies specifically to the caprate.ca mobile app (iOS and Android).
- Account-free by design: The app does not require you to create an account to browse listings. Personal information is only collected when you submit a buy/sell inquiry or request a property viewing.
- Push notifications: If you grant permission, the app registers a device push token (via Expo’s push notification service) solely to notify you about the status of your own booking or inquiry (for example, a confirmed viewing time). You can disable notifications at any time in your device settings.
- Data storage: Inquiries and bookings submitted through the app are stored securely in Google Firebase (Cloud Firestore), hosted in Canada (Toronto region), and are only accessible to authorized brokerage staff.
- No third-party advertising or analytics SDKs are used in the app to track your behavior.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Amir Rehmani, MBA – Broker
RE/MAX Real Estate Centre Inc., Brokerage
Email: info@caprate.ca
Phone: +1 (905) 274-3000
Website: caprate.ca